Backup and Disaster Recovery

A tested backup is what stands between your business and starting over from scratch after an attack.

Could You Restore Your Data Right Now If Something Went Wrong?

Most businesses today have some form of backup solution in place, but very few have actually taken the time to test whether those backups work when it truly matters. Without regular testing and validation, backups become nothing more than a false sense of security, offering comfort but no real assurance that your critical data can be recovered successfully after an unexpected failure or cyber incident.

We implement reliable backup and disaster recovery solutions that are consistently tested, securely stored offsite, and fully verified long before you ever need to rely on them. This ensures that when something goes wrong, your data is accessible, intact, and quickly recoverable, allowing your business to resume operations with minimal downtime, reduced risk, and complete confidence in your recovery process.

What Our Backup and Recovery Services Do For You

  • Backs up your data offsite so a local disaster doesn't take everything with it.

  • Tests your backups on a regular schedule so you know they actually work.

  • Restores your systems quickly so downtime is measured in hours, not weeks.

  • Covers ransomware recovery so paying the ransom is never your only option.

Our Cybersecurity Track Record is Our Best Asset

Our Clients' Confidence Is The Only Proof We Need

Miiranda

Fast Support Explained In Plain English

“Thought Streams has been an amazing company to work with!! Whenever I request assistance, they are very quick and attentive to my needs. They are always knowledgeable, patient, and clear when walking me through steps. I love that they are able to explain my problems in a way someone with no technical knowledge would understand. It's truly rare to find excellent customer service in the tech world but they go above and beyond. I couldn't ask for a better team to work with. Thank you for all you guys do!!”

MIIRANDA
David

Proactive IT Support You Can Trust

“Thought Streams MSP IT Services has consistently provided outstanding support and expertise. Their team is highly responsive, solution-oriented, and accountable, ensuring our IT needs are addressed efficiently and effectively. We value their proactive approach and thoughtful recommendations, which have been instrumental in strengthening our technology operations. Highly recommended for any organization seeking a reliable IT partner.”

DAVID TAGLIALATELA
Karlee

Complete IT Coverage Without The Stress

“We've been with Thoughtstreams for over a decade now and I don't know how our small business would function without them. The team is knowledgeable, thorough, and professional. Any issues that arise are handled immediately and efficiently. Since I do not have a background in tech, I appreciate that communication is clear and easy to understand. Thoughtstreams has got us covered from software updates to email integration to cybersecurity and everything in between. I cannot rate them highly enough”

KARLEE BRADBURY
Karlee

Exceptional IT Support & Unmatched Service

“Outstanding IT Support from Thought Streams! Working with Thought Streams has been an incredible experience for us at Harvey Watt. Their team is consistently timely, professional, and responsive. Whenever an issue arises, my coworkers and I can count on them to jump in immediately—often within moments. They always put their customers first, delivering exceptional, top-notch service every single time. Their dedication to solving problems quickly and efficiently has made a huge difference in our day-to-day operations. We couldn’t ask for a better IT service provider. Thought Streams truly sets the standard, and we’re grateful for the continued support they provide to our company. Thank you, Thought Streams, for being the best in the business!”

JASMINE COLLINS

How We Build Backup and Recovery That Works For You

Having a backup isn't the same as being able to recover. A lot of businesses find that out at the worst possible time. We set up backup systems that are tested, verified, and actually ready to work when you need them, not just scheduled and left running.

Offsite Backup Configured

Your data gets backed up offsite on a regular schedule. If your office is hit by ransomware or a hardware failure, that data is somewhere else and ready to restore.

Backups Tested Regularly

We test backups on a regular schedule to confirm they can actually be restored. A backup that was never tested isn't reliable when something goes wrong and time is short.

Fast Recovery When It Counts

How fast you recover matters. We configure your backup system to prioritize getting your most critical systems back online first, so the business can keep running while full restoration completes.

Ransomware Recovery Planning

If ransomware encrypts your files, a tested offsite backup is your way out without paying the ransom. We make sure that option is actually there when you need it most.

Microsoft
Webroot
SentinelOne
Veeam
recovery process

Your Backup May Not Actually Work

Most businesses that have been breached or hit by ransomware had backups. The problem wasn't that backups didn't exist. It was that nobody had tested them, the retention was wrong, or the recovery process took far longer than the business could handle.

A backup schedule and a backup strategy are not the same thing. Running automated backups and walking away is how you end up with files that look fine but can't actually be restored when you need them. Testing is what turns a schedule into a guarantee.

Why Tested Backups Make the Difference

We've seen what happens when a business gets hit by ransomware and a backup is their only real option. How that plays out depends entirely on whether the backup was actually tested. An untested backup under pressure is an unknown, and unknowns are expensive.

We don't set up your backup and move on. We verify the setup, test restores on a schedule, and make sure the recovery process is documented so anyone can follow it if needed. You should know exactly what recovery looks like before you ever have to use it.

Tested Backups

Offsite Cloud Backup

Offsite Backup That Keeps Your Data Safe From Local Threats

Storing backups on the same network as your production data means ransomware or a hardware failure can take both at once. Offsite backup keeps a full copy of your data in a separate, secure location, so one incident can't destroy your working files and your only recovery option at the same time. We configure offsite backup to run on a schedule that fits your business, with retention policies set to cover the recovery points you're most likely to need.

Offsite backup covers what gets backed up, how often, how long it's retained, and where it goes. We set up the destination, configure the schedule around your operations, and verify the backup runs correctly before we're done. You get confirmation your data is being backed up on schedule, not an assumption the automated job is handling it. Retention is set to match your business needs, not factory defaults.

  • Local hardware failure and ransomware can't reach your offsite copy.

  • Retention policies set to match how far back you'd realistically need to restore.

  • Backup schedule aligned with your operations to minimize any performance impact.

Ransomware Recovery Planning

Planning Your Recovery So You Know Exactly What to Do

Having backups is one part of ransomware preparedness. Knowing what to do when ransomware hits, in what order, and how quickly you can execute is the other part. We help you build a recovery plan that spells out exactly what happens: which systems get prioritized, how long recovery is expected to take, who makes the calls, and where the tested backup actually lives. When something happens, you follow the plan instead of trying to figure it out under pressure.

Ransomware recovery planning starts with your recovery time objectives: how long can your business operate without specific systems before downtime becomes a serious problem? We work through that with you, document the recovery order, and make sure your backup and your plan are aligned. The plan gets reviewed when your environment changes so it stays current and doesn't become outdated before you need it.

  • Recovery order documented so your team knows exactly what to restore first.

  • Recovery time estimates set so you know what to expect and can plan around it.

  • Plan reviewed and updated as your environment and business needs change.

Why Businesses Invest in Backup and Recovery

Ransomware and hardware failures don't come with advance notice. These are the reasons to have a tested backup and a documented recovery plan in place before something happens, while you still have the time to set it up correctly and verify it works.

  • Ransomware Has a Way Out

Ransomware gives you one option: pay. A tested offsite backup gives you another. Most businesses that pay the ransom do it because their backup isn't working. The ones that don't pay usually have one that is.

  • Hardware Failure Happens Too

Drives fail. Servers fail. It doesn't take a cyberattack to lose data or go down. Businesses that recover fast from hardware failure have tested backups ready to restore. The ones that don't lose days of work.

  • Downtime Costs Real Money

Every hour offline costs money in lost productivity, missed revenue, and staff time. A fast recovery process that gets you back online is worth more than the cost of the backup system that makes it possible.

  • Compliance Often Requires It

Many industries require documented backup and recovery procedures as part of their compliance standards. Having a tested backup plan in place is often not optional. It's something your auditors, insurers, or clients will ask about directly.

FAQs About Our Backup and Disaster Recovery Services

How often should business data be backed up to stay fully protected?

It depends on how much data your business can afford to lose between backup points. For most businesses, daily backups are a reasonable baseline. If your data changes frequently throughout the day and losing a day's worth would be a serious problem, more frequent backups make sense. We help you figure out the right frequency based on your actual operations and risk tolerance.

What is the difference between a backup and a disaster recovery plan?

A backup is a copy of your data. A disaster recovery plan is the documented process for how you use that backup to get your business back online after an incident. You need both. A backup without a recovery plan means you have data but no clear path to using it quickly. A recovery plan without a tested backup means you have a process but nothing reliable to execute it with.

How long does it take to restore systems after a ransomware attack?

It depends on what was encrypted, how current the backup is, and how the recovery process was set up. Businesses with a tested backup and a documented recovery plan typically get back online within hours to a day or two. Businesses that discover their backup doesn't work during the incident, or that never had a recovery plan, often spend days or weeks rebuilding from scratch.

Can you take over our backup management if we already have something?

Yes. We review what you currently have, identify any gaps in coverage, retention, or testing, and take over management from there. You don't have to start over if what you have is worth keeping. We'll tell you honestly if the current setup is solid or if it needs significant changes before it can be relied on.